ph 45 Privacy Policy

1. Information We Collect

When you register and use ph 45, we collect certain personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal history, bet records, and bonus activity linked to your account. Technical data — including your IP address, device type, browser version, and session timestamps — is automatically recorded each time you access the platform. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is limited to what is genuinely necessary for the purposes described in this policy.

2. How We Use Your Information

ph 45 uses your personal data primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. We use identity and age verification data to ensure that only eligible players — those aged 21 and above and resident in the Philippines — can access our platform. Your transaction history and betting activity help us detect unusual patterns, prevent fraud, and comply with anti-money laundering requirements under Philippine law. We may use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about new offers on ph 45. Aggregated, anonymised data may be used internally to improve platform performance, personalise your experience, and develop new features.

3. Sharing Your Information

We do not sell your personal data to third parties for marketing or any other commercial purpose. ph 45 may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance of any such change.

4. Data Security

Protecting your personal information is a core responsibility we take seriously at ph 45. We use industry-standard encryption protocols — including TLS for data in transit and AES-256 for data at rest — to safeguard your account details and financial records. Access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions, and all staff handling player data are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. While no online platform can guarantee absolute security, we continuously invest in our infrastructure to maintain the highest practical level of protection for every Filipino player on our platform.

5. Data Retention

ph 45 retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. If you request account closure, we will deactivate your account promptly and delete or anonymise your personal data where there is no longer a legal basis to retain it. Data that is no longer required for any legitimate purpose is securely destroyed in accordance with our internal data disposal procedures. You may contact our support team at any time to enquire about the specific retention period that applies to your account data.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate or incomplete information linked to your account, and we will action such requests promptly. If you believe we are processing your data without a valid legal basis, you have the right to object to that processing or to request that we restrict it while your concern is reviewed. Where you have previously given consent for us to use your data for a specific purpose — such as receiving promotional emails — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. To exercise any of these rights, please log in to your account and use the support channel, or send your request to [email protected] with your registered username included.

7. Cookies and Tracking

ph 45 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform so we can improve the overall experience — these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of ph 45.

8. Contact and Complaints

If you have any questions about this Privacy Policy or the way ph 45 handles your personal data, our support team is available around the clock to assist you. You can reach us by logging in to your account and using the in-platform support channel, or by emailing [email protected] — please include your registered username so we can locate your account quickly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. We are committed to resolving all privacy concerns fairly and transparently, and we aim to respond to all data-related enquiries within five business days. For general questions about your account, bonuses, or platform features, our FAQ page is a great first stop.